FAQs

What should the customer know about your pricing (e.g., discounts, fees)?

Experienced service for an affordable & honest price. I promise.

I have worked in construction and atop roofs my entire professional career & became most interested in preventative roof care when I transitioned from working in the field to an internal operations position for the roofing company I worked for. Here I witness countless homeowners burdened with the cost of their roof replacement. Extending the life of your roof isnt in most roofing contractors best interest & certainly not their salesman working on commision. Roofcare is simply less profitable & for this reason homeowners are steered towards total roof replacement or overcharged for their roof cleanings.

I have been correcting this one happy customer at a time since 2016.

My customers appreciate the fair/honest quotes & experience they receive from start to finish!

What is your typical process for working with a new customer?

One of the many ways I am able to charge my customers less for the same quality is that I handle all moving parts including sales. One of the things my customers appreciate is that most of the time I can accurately quote your project using a satelite imaging software called "Eagle View". I love meeting in person as well, but sometimes homeowners just want a bid without having to set time aside for multiple visits from contractors and with the Covid outbreak that has been a common request.

About half of my past customers have had their project quoted this way and I have never needed to adjust the cost later on. This is because I am able to measure the project and receive recent imaging of the roof as opposed to Google which updates every couple years or so.

What education and/or training do you have that relates to your work?

Skilled trade: Journeyman Carpenter
Education: Pacific Northwest Carpenters Institute
Worked for roofing contractor both in the field and internally before going into business for myself.

How did you get started doing this type of work?

I joined the United Brotherhood of Carpenters around age 20. Working on some of the largest projects in the WA & OR. After I finished my apprenticeship and became a journeyman, I made a switch to residential roofing after mastering a few trades. I enjoyed working directly with the customers, and felt like I offered a different level of customer service that my employers hadn't. My mentor urged me to start my own company after hearing me talk about it constantly. So here we are.

What types of customers have you worked with?

I have worked with everyone from property management firms to residential home owners. Alot of my work is brought in from referrals. Often the folks I serve recommend my services to their friends and family.

I have worked large scale projects including a couple apartment complexes and a Holiday Inn Hotel. I have also worked on the steepest of roofs and in the worst conditions, so you can be sure that I can handle your project!

What advice would you give a customer looking to hire a provider in your area of work?

Let's face it, you are likely on this page because you are looking to have your roof cleaned. If that is the service you are looking for, choose a company that specializes in the service you are looking for. They may have plenty of reviews, but are they all or mostly for roof cleanings? Just keep in mind their reviews may be for a different service.

What questions should customers think through before talking to professionals about their project?

First off, make sure the company is licensed and insured. Does the company use OSHA approved tie off equipment in dangerous situations?

I would also consider any additional projects you are looking for help with. For instance Tobias Exterior Care is a roof care specialist, but we also provide siding a grounds washing, as well as leaf guards a gutter repair. When you bundle services you save money.

Lastly, I would ask what methods the contractor uses to be sure your roof is taken good care of. I am aware of all methods used today and know what's safe and non abrasive. Not just through my own decade of experience but through my mentor (and old employer) who has owned his company for nearly 40 years.